OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
101 ratings and 67 comments received in the last 90 days.
05 September 2025
First class customer care
05 September 2025
Liam Petts was such an approachable person to deal with. I would definitely say he's an asset to Williams Stockport.
04 September 2025
It was probably the best experience I have had of buying a new car. Previously I have found that once they have received my order they're not interested and never kept me up to date.
31 August 2025
The level of support i have received from my main contact (Jake) has been excellent. Jake has shown infinite patience and professionalism with an excellent understanding of my needs in relation to the car i ordered. He is a credit to Williams & Mini.
28 August 2025
Everything went smoothly, no problems what so ever and Ben had all the answers, and never felt pressured like other places we've been in the past.
22 August 2025
Excellent service all round. I didn't feel pushed into making a decision, I was well informed and the service was exceptional. Alisha was excellent and she's an asset to Mini.
12 August 2025
Jake made the whole process very easy
11 August 2025
Thorough explanation of the cars features. However we are very disappointed with Mini UK response to our mobile phone incompatibility with the digital key and the stance that an additional physical key would have to be paid for.
30 July 2025
The whole team ensured i was looked after on each visit to the centre.
10 September 2025
As above
10 September 2025
Full stars to the service department No stars to the sales department- due to Tom's overbearing behaviour
06 September 2025
Very efficient
04 September 2025
Refer to above comment
03 September 2025
Not applicable
31 August 2025
Joe Perkins was so helpful and found the problem kept me updated the whole time
31 August 2025
Kept informed. But this was an MOT not a service
28 August 2025
Great staff service and speed of repair work
26 August 2025
Took my mini in for a recall job. Another, local mini dealer wanted the car all day. Williams did it while I waited. Great service.. Thanks.
25 August 2025
No issues at all
10 September 2025
Made the day exciting and was also very informative