OUR CUSTOMER REVIEWS.
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
110 ratings and 77 comments received in the last 90 days.
19 December 2025
Felt 100% looked after either every aspect of the purchase.
19 December 2025
Tom was great, he kept us updated all the time
16 December 2025
Tom was excellent at keeping me up to date during the process of buying
16 December 2025
We were highly satisfied, absolutely and in particular with Alisha who went above and beyond in helping us. Could not recommend her enough. Marvelous
15 December 2025
The car arrived 2 weeks earlier than expected and Alisha kept me updated throughout so I knew exactly when to expect it
09 December 2025
Enjoyable test drive. Issue on sales promotion launch day with computer systems down, so by lunchtime when I was able to order the expected delivery date of my vehicle was later than expected, however I was offered an additional contribution to cost.
07 December 2025
Wonderful service from start to finish by Jake Gallimore
03 December 2025
Tom Scholey was fabulous. Very professional and approachable. Answered all my questions during purchase , sale and after sales support very good. The easiest and pleasant experience I've had purchasing a car.
02 December 2025
Friendly staff, nice coffee, the showroom was immaculate. Jake treated me with respect and was very professional and patient!
20 January 2026
There were no parts available, causing delays and demonstrating a lack of attention to details
18 January 2026
Because the staff were friendly & I could sit in waiting area with a brew, also I liked the video they sent me with minor problems
17 January 2026
Firstly you have sent this survey to my old email address so haven't updated records as requested repeatedly. Dropped car off before 10am for MOT. Still not been done by 3.15pm then couldn't finish what was needed. Not enough characters left to say.
16 January 2026
Mini always go above and beyond
16 January 2026
In for service & MOT. All went as planned. In addition, we purchased a new service contract from a really helpful employee who went out of her way to support us. Very satisfied customer.
15 January 2026
Great reliable & efficient service.
13 January 2026
Courteous staff and work completed within the specified time. Also comfortable seating and snacks whilst I waited
12 January 2026
Great service and professionalism.
03 January 2026
I had to do the self key drop off which felt quite long- it asked me if I wanted my car washed and vacuumed after it's MOT, I selected yes and it hadn't been done so not sure why there was an option for this ?
01 January 2026
Staff friendly but service department feels disconnected from Mini sales. Car is never cleaned after fixing. Would have liked more proactive compensation offers. No courtesy car available but taxi offered.
FIND Williams Stockport.
Address
- Kings Reach Business Park, Yew Street, Stockport, SK4 2JZ
Opening Hours
- Mon–Fri:08:30 - 18:00
- Sat:09:00 - 17:00
- Sun:11:00 - 16:00
Phone
- 0161 477 5500
Stockport as well as surrounding areas including High Peak, Hyde, Altrincham and Sale
Address
- Kings Reach Business Park, Yew Street, Stockport, SK4 2JZ
Opening Hours
- Mon–Fri:08:30 - 17:30
- Sat:08:30 - 12:30
- Sun:CLOSED
Phone
- 0161 477 6000
Stockport as well as surrounding areas including High Peak, Hyde, Altrincham and Sale
17 January 2026
Comprehensive information and relevant updates.Continued efforts to locate the required vehicle