OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
190 ratings and 126 comments received in the last 90 days.
12 April 2025
Other than a bit of discussion over the sale of my car to mini the whole experience was excellentl
04 April 2025
I was very satisfied with the experience. When the car arrived from the factory there was a fault with the reverse camera however Ben made sure I was informed prior to handover and was quick to get the car booked in to have the issue resolved.
01 April 2025
Extremely satisfied in all aspects of my experience with Mini Stockport
01 April 2025
Williams Stockport and Jordan both great
28 March 2025
Jordan Prophet at Williams Stockport provided first class service from start to finish
28 March 2025
Very attentive made the experience exciting and personal
26 March 2025
Appointment made easily. Seen on time. Clean, bright, friendly environment. Knowledgeable staff. Refreshments offered.
26 March 2025
Jordan was great at explaining the process and the car when I went to pick it up.
25 March 2025
The mini experience was great up untill handover and having balloon payment from previous car taken out of my bank twice and having to sort it out myself
21 April 2025
Ben was very helpful. He explained everything clearly. The coffee was nice too
20 April 2025
efficient staff, but as this is the 2nd recall it is a little intrusive having to take a day off to bring the car back to you. I would prefer a collection and delivery service from yourselves.
20 April 2025
Friendly, accommodating and efficient
19 April 2025
The welcome, customer service and updates from Sarah are perfect. The positive atmosphere in the centre are lovely too.
19 April 2025
area cold and no one came back with an update - had to chase and i believe there was a problem but reception didn't know
18 April 2025
Everything was done well, and well explained, expensive but likely unavoidable
18 April 2025
Excellent service
17 April 2025
Excellent service but price is high
16 April 2025
It was everything that I expected to get from a business. That I've been with for a good few years. Leanne was very pleasant & hospitable.
15 April 2025
My car was booked in for a recall. Day and time arranged to suit me and everything was carried out as planned.
16 April 2025
Alisha was amazing.