About Your Local MINI Retailer | Williams Stockport

OUR CUSTOMER REVIEWS.

SERVICE

4.5

NEW CAR SALES

5.0

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

New car sales
Service

177 ratings and 149 comments received in the last 90 days.

23 April 2026

Polite and attentive sevice

19 April 2026

Absolutely amazing from order to handover. Kept up to date and everything was explained very well. Alisha Lane was fantastic, and went out of her way to accomodate my wife's disability and was very attentive to her needs as well.

17 April 2026

It's a great car

17 April 2026

Jake was really helpful and knowledgeable.

16 April 2026

Sales rep Alisha was more than helpful, she knew everything about the model I was looking at. Alisha kept me informed throughout the wait period and delivery went very well. I got my car earlier than expected which was an added bonus.

15 April 2026

I was extremely satisfied with my experience at Williams Stockport Mini. The service was outstanding from first point of contact with Naz and communication with Mark was exceptional throughout the process. Aftercare has been excellent. Thankyou.

13 April 2026

Extremely satisfied.. Good communication and customer service .. Alisha was amazing explained everything stage by stage ..

11 April 2026

Fully invested with my salesperson Alisha Lane, who went above and beyond to help me, regular contact with information about my purchase, and very knowledgeable about the product. I cannot recommend Alisha highly enough.

08 April 2026

Quick responses. Easy to deal with. Super quick delivery

06 April 2026

Naz was really helpful from meeting her on the forecourt to driving away in my new car .

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04 April 2026

I am a returning customer after leaving for one year, couldn't be happier at the service I have received and package for my brand new countryman

03 April 2026

Kept up to date in regards with everything from start to finish with our order. Very happy with the help we received

03 April 2026

It won't let me give any stars but completely satisfied with the entire experience. 5 stars

03 April 2026

Customer Sales Advisor Alisha was first class from beginning to end.

31 March 2026

Naz very friendly, efficient, informative and helpful. All of the staff at Williams were very helpful.

30 March 2026

Alisha at Stockport Mini was brilliant. Very welcoming from the first call when looking to arrange a test drive through to answering all my questions about the spec, timing, advice etc. Excellent from start to pick up appointment.

30 March 2026

It was such a speedy service, my car works brilliantly, an any minor issues I've had where I haven't understood something I've gone back and they've helped me straight away, super happy.

29 March 2026

Always helpful

27 March 2026

Couldn't be more helpful

26 March 2026

Very friendly staff, great communication. Very helpful throughout the process.

25 March 2026

Very satisfied. Everyone was extremely helpful, gave time to ensure I understood the process and worked around my busy work schedule.

25 March 2026

Straightforward purchases, all my questions were answered quickly and professionally. All the car features were explained clearly and at a good pace, by Ben. Nothing was too much trouble for him, a very pleasant experience from start to finish.

24 March 2026

Jake served me and ensured I was informed throughout the process via email and calls , he helped when I had questions. He was Very patient .

24 March 2026

Excellent communication leading up to handover. I was given a warm welcome on the pick up day and given a thorough explanation of the new vehicle by Freya.

24 March 2026

Mini Stockport was amazing from start to finish

24 March 2026

Good communication, Tom was very helpful and my car arrived earlier than expected! I am very happy with my new car.

23 March 2026

Sales person was exceptional

18 March 2026

My overall experience whilst purchasing my car was amazing, have no complaints at all it was a lovely experience

18 March 2026

Tom was great! Took the time and care to ensure I was satisfied.

17 March 2026

Wasn't given much options, staff was rude and felt belittled because I was a mobility customer staff need better training and to understand that there are many many companies that participate in the scheme so they need to make everybody feel welcome

15 March 2026

Tom spent time going through all the options, benefits of a mini. Test drive for myself and husband. We then both bought one.

12 March 2026

The experience was seamless and everything went smoothly

12 March 2026

The whole process was smooth and well organised. The staff were friendly, helpful, and kept me informed throughout. They made the experience easy and enjoyable, and I felt well supported from start to finish.

11 March 2026

Excellent communication and customer care Tom went above and beyond to come in on his day off to handover

11 March 2026

I just called into Williams Stockport to enquire regarding changing my mini in Dec time and Tom Scholey was very helpful and booked me in to go back and see him properly about it. Which I did. It was so smooth and easy to purchase the new mini.

10 March 2026

I don't wish to express this on here. I prefer to speak to an individual

10 March 2026

Clear information, in no way pushy sales, always arranging things at my convenience and in my own pace

10 March 2026

Good sale and handover

08 March 2026

Really pleased with the service , nothing was to much trouble, they explained everything , to us , and would recommend you to friends and family

07 March 2026

Excellent,Alisha was very knowledgable and kept me up to date with when the vehicle was arriving. She is a true professional and made me feel like family.

06 March 2026

Great service from Stockport Mini. Alisha was great to deal with, very friendly and enthusiastic about the brand and worked hard to find me a great deal on my perfect mini. She really seems to care about making her customers happy.

03 March 2026

Huge thanks to Ben Harris at MINI for arranging our 2nd MINI lease! Professional, knowledgeable and incredibly helpful throughout. He made the whole process smooth and stress-free. Highly recommend!

25 February 2026

Great service, felt looked after from start to finish.

24 February 2026

Helpful and friendly, answered every question i had and explained everything i needed to know without just listing things, Alisha progressed all the way through the sale, keeping me informed at all times, in a friendly and professional way.

21 February 2026

I was kept informed throughout the whole process even when there were delays. Alisha kept on top of everything and always made sure I was in the know.

19 February 2026

Alicia was great and kept me updated regularly

19 February 2026

Dealing with Alesha, Jake and Mark was a joy. All very knowledgeable, professional and made the whole experience a pleasure.

18 February 2026

Excellent communication throughout, explained process fully

17 February 2026

It was all very straightforward.

16 February 2026

Timely helpful friendly service. Issues we had were promptly resolved.

14 February 2026

Car arrived on time on date suggested at time of order. Alicia, the sales representative kept us updated regularly on the order status. She was friendly and efficient and made the whole process really stress free. Everything was clearly explained.

03 February 2026

Naz was very informative and friendly

02 February 2026

Great staff and product

21 April 2026

Excellent customer service and facilities

20 April 2026

The staff were friendly, the environment was pleasant for working, the problem with the service (a missing part) was resolved

19 April 2026

Slow puncture not resolved . Happy with everything else

19 April 2026

Quick service and reasonable price

17 April 2026

Small computer problem solved quickly and efficiently

15 April 2026

Booking was carried out online. All work was completed ahead of schedule and updates given throughout.

15 April 2026

First class service from start to finish. Had a query which as always Andy P dealt with superbly, very helpful, patient & customer focused.

15 April 2026

No loan car ready on arrive, eventually was given car to use, apart from that everything was ok. Car parking can be difficult.

15 April 2026

I found everyone to be very polite and courteous and was well pleased with the service I had on the mimi.

14 April 2026

Friendly staff. Kept up to date with progress of work being carried out on my vehicle. Comfortable waiting area.

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14 April 2026

Helpful and friendly throughout my visit.

13 April 2026

Service was good, price was expensive.

09 April 2026

The staff were very helpful as i required my car to be ready for a certain time and it was all sorted within the time i asked for!

09 April 2026

Happy with service. Valet wasn't good though.

08 April 2026

I was happy with Amrit's service.

06 April 2026

The service was efficient and free health check on the car was appreciated. However I did not receive any email confirming that the EGR recall had been completed successfully.

04 April 2026

Great advice and reactiveness to all my queries

31 March 2026

Cheaper than originally quoted.

30 March 2026

Seen on time, repair completed within the time I was quoted. Richard was friendly and kept me updated

29 March 2026

Very easy drop off and pick up service. Quick too.

28 March 2026

Quick & efficent

28 March 2026

Everything dealt with, valeted as well!

26 March 2026

It's was a repeat visit after having the car in on Monday it developed new faults after pick up even though the car passed its MOT and had a clear health check up. Upon this visit two days later I'm being told there are red faults.

25 March 2026

Staff were extremely friendly and helpful and kept me informed every step of the way

23 March 2026

Satisfied with the service and human interaction, however, the fault still exists.

23 March 2026

Richard was very helpful and kept me up to date with where my car was up to.

23 March 2026

MOT cheaper than last year Was kept abreast of what was happening Car well cleaned

23 March 2026

First time been since combined with BMW, expectations were high as mini have always had outstanding customer service. Felt it was a little disjointed, greeted and left waiting around. Once I was sat down with richard cannot fault his interaction.

23 March 2026

The team were very helpful and attentive.

23 March 2026

Very efficient

23 March 2026

AS ALWAYS, I WAS TOLD WHAT WAS HAPPENING WITH MY CAR AND RICHARD WAS EXTREMELY HELPFUL AND I HAD NO FEAR ABOUT WHAT WAS DONE AND I ALWAYS GO TO WILLIAMS IN STOCKPORT

20 March 2026

Great service thanks

20 March 2026

Friendly staff, service was done within 1.5 hours and I got a complimentary breakfast

19 March 2026

Excellent service, my wife stated that the service person who dealt with her was very helpful.

18 March 2026

Everything went smoothly

18 March 2026

Richard was excellent. Friendly and efficient. I'll contact him to take out the service package as I feel that I will be looked after.

17 March 2026

Staff very friendly, polite and informed me of all steps of service done. Health check sent to my phone to view and discused with me.

17 March 2026

Very good service from all staff from booking the appointment, attending the appointment and getting the job sorted. All staff were very courteous and very helpful.

16 March 2026

work done and completed efficiently

16 March 2026

Already done this online and over the phone and it's getting tedious now.

16 March 2026

Kept me informed where my car was up to while the car was at the garage

16 March 2026

Every so helpful and professional.

16 March 2026

Very friendly and helpful from all the staff

14 March 2026

I was informed that my car would be cleaned and vacuumed inside. This didn't happen. My car was covered in water/soap splash marks afterwards, as if another car had been cleaned nearby.

14 March 2026

Professional and curtious service.

12 March 2026

Delivered everything as promised

11 March 2026

Excellent service and professionalism

10 March 2026

Great service

09 March 2026

Nice people work done welll

09 March 2026

Prompt and good communication throughout from Richard.

08 March 2026

Everything done that it was booked in for

08 March 2026

Quick and easy drop off and pick up. Email and text with full break down of service and costs.

07 March 2026

Very helpful and informative staff

07 March 2026

Because I was asked too.

07 March 2026

Seen very quickly by a very nice man (hope he is ok after his fall!), looked after well by the standing ladies, pleasant area to wait

05 March 2026

Brilliant service throughout the whole process and I am very happy with my car and exposed I had purchasing it

04 March 2026

Lovey staff. Very welcoming and attentive. Nice waiting area with nice refreshments.

04 March 2026

Richard was the service contact for my recent visit and was very helpful and flexible. I was down as a "while you wait" appointment, but I arrived a few hours early, and he quickly made sure that I was his priority and got me booked in!

03 March 2026

Very happy with the whole experience.

03 March 2026

My car has a fault that should have been picked up in MOT, I made them aware of warning when I picked car up and felt fobbed of to get rid of me, rather than keeping my car in for further investigation.

01 March 2026

Love MINI

01 March 2026

It was very efficient and the staff were very welcoming.

26 February 2026

Please see below

25 February 2026

I booked my car in with a fault that was around the car charging port door that was open - I booked the car in expecting this car to be back to be around 16:30 - however I received a phone call around 15:00 to state that they didn't have the part

25 February 2026

Service and staff ok, on line booking I couldn't complete it as it would not recognise my on line signature after multiple attempts

24 February 2026

Booked car in, requested work was done & vehicle was ready for pickup at agreed time.

23 February 2026

Easy drop off and pick up. Kept informed during the day and able to pick my car up at a convenient time to me.

23 February 2026

Work carried out excellent

23 February 2026

I was satisfied with the work carried out but was dissatisfied with the booking of my appointment. I had written confirmation of the date and time but it wasn't booked in on your system. Luckily there was a cancellation so my car was able to be done.

23 February 2026

Everything I asked for was done

21 February 2026

Good communication of where everything is up to. Friendly staff Good environment

21 February 2026

Very easy to arrange and really helpful staff when I dropped off my car and picked it up

20 February 2026

Richard was very professional and kept me well informed.it was a very good experience

19 February 2026

Kept informed, easy check in and out, car cleaned

18 February 2026

Very efficient service

18 February 2026

Good service and friendly staff.

17 February 2026

Centre was great, staff helpful. I'd take 1/2 star off if that was an option because I had to wait longer than expected. I'd decided to book a wait appointment and was told it would be 1 - 1.5 hours but was 1 hr 45.

17 February 2026

The centre itself is absolutely beautiful and so welcoming with everything you could need and ask for while waiting. Everyone was so lovely and helpful too.

15 February 2026

Comfortable waiting area and helpful staff.Work done quickly and advise for future

15 February 2026

Everything was done & staff are very helpful

15 February 2026

Emma was phenomenal!! I was in a rush as my daughter had an appt, the receptionist asked a man on an empty desk to help me who was "too busy" (not the best start) however Emma swooped in with the real "customer first" approach. She was amazing.

12 February 2026

Ten out of ten

12 February 2026

Fast check in with new system. Good communication throughout the day. Cheerful staff.

10 February 2026

Very welcoming and friendly

10 February 2026

Richard was polite and attentive, as were all of the staff. The MOT was completed promptly, and the refreshments in the showroom were excellent while I waited.

09 February 2026

First class service from the moment I walked through the door. The centre was very clean and bright

08 February 2026

Good service provided by mark pennington

08 February 2026

excellent service

07 February 2026

No problems with the service of the vehicle. Was disappointed that we booked online for 10:00am, it was changed to 09:10 am, booked it to pick up st 16:00 hrs, was told to collect at 17:00 hrs, eventually ready at 17:15.Online booking not good

05 February 2026

I would have preferred to pay online with my credit card rather than bank transfer

04 February 2026

Heater faulty. Not a fault I would expect at less than 3 years. Problem dealt with under warranty - as expected. Hand over and hand back procedures at Williams Stockport are poor

03 February 2026

Arranging for tyre repair and bringing car to garage -completely satisfied. Repair disappointing-had to return car following day to sort. Expressed disappointment-still waiting for call back from Service Manager-dissatisfied!

03 February 2026

I have taken my car in twice now. Both times I was promised a valet. Both times I didn't get one. Not cool!

02 February 2026

Great and informative service from start to finish, really appreciate that my car was charged for me whilst there

02 February 2026

Good service just a little disappointed car was valeted

PLEASE DON'T HESITATE TO GET IN TOUCH WITH US.

Our contact details

FIND Williams Stockport.

Address

Kings Reach Business Park, Yew Street, Stockport, SK4 2JZ

Opening Hours

Mon–Fri:08:30 - 18:00
Sat:09:00 - 17:00
Sun:11:00 - 16:00

Phone

0161 477 5500

Map

Areas served

Stockport as well as surrounding areas including High Peak, Hyde, Altrincham and Sale

View map

Address

Kings Reach Business Park, Yew Street, Stockport, SK4 2JZ

Opening Hours

Mon–Fri:08:30 - 17:30
Sat:08:30 - 12:30
Sun:CLOSED

Phone

0161 477 6000

Map

Areas served

Stockport as well as surrounding areas including High Peak, Hyde, Altrincham and Sale

View map