OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
113 ratings and 81 comments received in the last 90 days.
11 August 2025
Thorough explanation of the cars features. However we are very disappointed with Mini UK response to our mobile phone incompatibility with the digital key and the stance that an additional physical key would have to be paid for.
30 July 2025
The whole team ensured i was looked after on each visit to the centre.
25 July 2025
Great experience from arrival I was made to feel very welcome staff were very approachable and helpful and friendly I had my little dog with me and she was made welcome by all The new Mini was covered up and the actual delivery was quite special ??
08 July 2025
Great drive and great looking car
03 July 2025
We went in to look and bought the car within 30 mins. Efficient pick up and great communication during the period of buying and collecting. I had a couple of questions regarding my private plate and insurance and all was dealt with quickly.
01 July 2025
Totally satisfied
26 June 2025
As above
10 June 2025
Great service when picking the car up and explanation of car features and after service
07 June 2025
Very happy, lovely staff and excellent customer service.
14 August 2025
Reception staff were friendly and helpful, I loved the digital health check I received and was very pleased that my car was cleaned whilst there.
12 August 2025
All straight forward as usual. The receptionist Sara had all necessary paperwork prepared and explained the necessary work to be carried out.
09 August 2025
On first ringing and asking to speak to someone in service about booking in the recall visit, i was told they were busy and theyd call me back. Over 3 hours passed still no call so called again and no one knew? Wasn't impressed. On the day, was good
04 August 2025
As above
31 July 2025
Staff were friendly and brake service was completed with no issues. Car was vacuumed inside but the exterior was not cleaned.
30 July 2025
Sarah is just lovely and provides end-to-end support.
24 July 2025
It was good , especially as I was running late to pick up and they waited x
24 July 2025
As above.
23 July 2025
As above
22 July 2025
Very impressed with the service at Williams Stockport, staff were helpful approachable and welcoming on arrival offered drinks and the showroom is bright clean and comfortable
12 August 2025
Jake made the whole process very easy