OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
149 ratings and 106 comments received in the last 90 days.
03 June 2025
Very satisfied- no problems and purchase and delivery went very smoothly
03 June 2025
Clearly explained the purchase process. Very thorough with the handover on delivery. However, slightly disappointed to find on handover the Countryman 1.5 MHEV model we purchased has reduced boot space compared to the model shown in the showroom.
03 June 2025
See above
02 June 2025
Excellent hand over, lots of patience from Ben when explaining the car to a technophobe like me.
02 June 2025
Extremely. Details above.
28 May 2025
Absolutely A* service, 3rd purchase for me and can't fault any of the team
21 May 2025
Great staff and really helpfull.
07 May 2025
Great guidance and support given.
01 May 2025
Completely satisfied thank you and feel I can seek support re any additional questions at any time should I need to. Great customer service.
07 June 2025
Car wash left gunge on back window !
07 June 2025
Prompt reliable service
06 June 2025
Sarah provides a great efficient service.
03 June 2025
Couldn't fault the experience
03 June 2025
The service was very good and everything explained with a written document and email report for my records.
03 June 2025
Helpful staff and fitted the car parking sensor back for me
02 June 2025
Sarah kept me upto date, and kept me informed of everything.
02 June 2025
Professional
01 June 2025
great value - only snag is tyre pressures werent changed on front to back wheel swap etc
30 May 2025
Did exactly what was expected plus they cleaned my car, most appreciated!
07 June 2025
Very happy, lovely staff and excellent customer service.