OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
79 ratings and 39 comments received in the last 90 days.
09 June 2022
My car actually arrived earlier than expected. Everything was perfect with it and the customer service was fantastic.
01 June 2022
Qamar was extremely helpful and answered all my questions about the car. He was very polite and made it a non stressful situation. Qamar also made collecting the car a very special time and the manager also came to wish me well with my new car.
21 May 2022
Both the purchase and delivery were good. Delivery was ahead of expectations even in these times of long lead times.
16 May 2022
Hand over of old car and pick of my new car was so smooth and easy and was made to feel at home. Staff were very polite and very helpful, made the experience lovely
09 May 2022
Excellent updates, even though there were delays on the mini, I was kept up to date with regular video messages, phone calls and emails. The delays were nothing to do with the garage but due to other circumstances out of their control.
09 May 2022
Nothing was too much trouble for any of the staff I dealt with
08 May 2022
Long lead time, but that's the nature of the market at the moment
08 May 2022
The sales rep quamar amir based at Stockport was very efficient and pleasant to deal with and kept me updated with the delays which was appreciated.
03 May 2022
I dealt with Williams Stockport. Professional, friendly salesman (Kieron). He kept me informed from start to finish. He has a genuine enthusiam for cars. Love the fact that my Mini was "unveiled" to me-a very nice touch. Wish i could do it all again
12 June 2022
Friendly and helpful staff. Dawn always kept me updated whilst Helen, the mechanic explained everything to me.
06 June 2022
Service completed in the expected time
05 June 2022
Quick and professional
03 June 2022
Car ready when they said it would be, video showing inspection of car and car cleaned and valeted
02 June 2022
Brilliant
29 May 2022
The technicians provided a really accessible video of the health check & providing an insight into vehicle condition is really valuable.
26 May 2022
The service process was well managed and smoothly executed. I wasn't left standing around, I was greeted quickly and guided to the right place and kept informed throughout. All staff warm and professional.
20 May 2022
From reception to work carried out you can not fault it.
19 May 2022
No issues at any point
17 May 2022
ALL GOOD
10 June 2022
Was given details of every step of the process