OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
114 ratings and 85 comments received in the last 90 days.
10 June 2025
Great service when picking the car up and explanation of car features and after service
07 June 2025
Very happy, lovely staff and excellent customer service.
03 June 2025
Very satisfied- no problems and purchase and delivery went very smoothly
03 June 2025
See above
03 June 2025
Clearly explained the purchase process. Very thorough with the handover on delivery. However, slightly disappointed to find on handover the Countryman 1.5 MHEV model we purchased has reduced boot space compared to the model shown in the showroom.
02 June 2025
Extremely. Details above.
02 June 2025
Excellent hand over, lots of patience from Ben when explaining the car to a technophobe like me.
28 May 2025
Absolutely A* service, 3rd purchase for me and can't fault any of the team
21 May 2025
Great staff and really helpfull.
25 June 2025
Easy to book online. Quick check in. Everything was explained. Car was ready at the agreed time.
24 June 2025
My only issue was not having a time slot confirmed when I brought my vehicle in.
23 June 2025
Very satisfied
22 June 2025
NO COMMENT
22 June 2025
friendly welcoming staff
19 June 2025
I have no concerns
17 June 2025
Excellent kept informed through the day
16 June 2025
Service staff at Mini were great, helpful and friendly. Also the live service reporting was a nice touch with the video of the car.
15 June 2025
See above
15 June 2025
I found my visit helpful and had a drink and cake the staff are so very kind and helpful
26 June 2025
As above