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Customer Reviews.

service

5

Good service, friendly staff, clean curtesy car, complimented on my car which is always nice to hear

03 May 2021

sales

5

Pleasant, courteous helpful individuals, not pushy and only concerned about what is the right thing for the customer

02 May 2021

service

5

Mark Gardiner and Sarah Vesey was very helpful dealing with servicing

02 May 2021

service

5

Lovely team

30 April 2021

service

4

Service and MOT dealt with efficiently

30 April 2021

service

4

Mini was booked in quickly and reception staff was excellent (sorry can't remember her name.)

28 April 2021

service

5

Excellent.

27 April 2021

service

5

Excellent service

24 April 2021

service

5

It was only for brake fluid top up , but my car came back all shiny which was lovely .

23 April 2021

service

5

Informed immediately of how service was progressing. Very quick and professional service.

20 April 2021

service

4

The only minus is due to lack of refreshment.

17 April 2021

service

5

Friendly staff and finished it early

14 April 2021

service

5

sarah managed to look into the details of my mini instead of just telling that " the system is saying no service until 2022". found that there has been a mistake /or error and then put right the error or us just by taking the time to listen.

11 April 2021

sales

4

Arrangements made for hand over which was completed by a polite and knowledgeable member of staff

11 April 2021

service

4

It is the first time that William's Stickport positively impressed by their service. After the purchase of the Mini S cooper I wasn't very happy. The recent experience made me change my opinion. Thanks to Dawn.

10 April 2021

service

5

Professional service from all staff

10 April 2021

service

5

Helpful and informative

09 April 2021

service

5

Sarah was really helpful, she contacted before my MOT and kept me informed throughout.

08 April 2021

sales

5

Everything was easy and straightforward, all aspects explained in detail to me.

06 April 2021

service

5

The service was great, everything seemed very clean, the staff were wearing gloves and everything felt safe. Everything happened very quickly and the price ended up being cheaper than the initial quote, so it was cheaper than I expected.

06 April 2021

sales

5

Amir was helpful & listened to me/my concerns and was very understanding. Difficult with covid times not being able to go through the interior of the car/how to use different aspects of the car but the videos were super helpful

06 April 2021

service

5

I am made to feel 100 percent welcome. Sarah on reception is truly exceptional .She is friendly efficient and remarkably knowledgeable about the vehicle

06 April 2021

sales

5

I am entirely satisfied and cannot fault any aspect of the service I have received.

05 April 2021

sales

4

Very satisfied, although due COVID restrictions we didn't manage to get the full customer service that you would expect when buying a car. This is not a criticism, just the reality of the situation.

05 April 2021

sales

5

Pain free experience. Couldn't wish for a better service.

05 April 2021

service

5

The experience was above and beyond what I expected

04 April 2021

service

5

I have confidence that the work has been carried out to very high standards.

03 April 2021

service

5

They worked with me to fit into my schedule as a teacher

03 April 2021

service

5

Took my car in for a service and to check a warning light. Great communication from Sarah in Service department. Explained what needed doing without putting me under any pressure. Set my expectations in terms of timescales and cost.

03 April 2021

service

5

Everyone was pleasant and helpful

30 March 2021

service

5

Issue was sorted out with car very quickly

30 March 2021

sales

5

Ed Reader was really helpful throughout the whole purchase process and the handover at the MINI Centre was great in terms of maintaining social distancing but also keeping the excitement of picking up a new car.

29 March 2021

sales

5

Excellent/exemplary service from Amin whom kept us informed and updated from start to completion. Amin replied promptly to any queries we had. Indeed he is a 5 star employee.

28 March 2021

service

5

I have no major issues so all

28 March 2021

sales

5

Sales rep was very helpful

28 March 2021

service

5

Efficient and pleasant. Vehicle looked brand new when collected

28 March 2021

service

5

every thing was very professional from start to finish

28 March 2021

service

5

A technician came out to explain the workings of the lights which we were unsure about.

26 March 2021

service

5

No delays and car sorted and cleaned when done. Gentleman that dealt with us on the service desk was friendly and helpful.

25 March 2021

service

5

Everything went as arranged and timely

24 March 2021

service

5

Issues was resolved. Athoigh battery had to be ordered so took a week to resolve, fault was fixed

24 March 2021

sales

5

This was our 5th mini purchase and the fourth from Williams Stockport. They ahve always been friendly and professional.

23 March 2021

sales

5

I would like to specifically call out Danielle Goldstraw as our sales executive. Danielle was outstanding throughout the whole process with real passion for the brand and a total customer focus

23 March 2021

service

5

Everything was on time and very easy despite COVID regulations. The service centre appeared to run like clockwork. Due to work restraints I asked if my car could be ready within the hour if possible - this was no trouble for the team.

21 March 2021

service

5

very satisfied with the service provided

21 March 2021

service

5

Very helpful and efficient staff. Good feedback on the car and service.

20 March 2021

service

5

Car came back on time, price was cheaper than expected.

19 March 2021

service

5

Car was ready at the time specified at drop off and it had been valeted too extra surprise

17 March 2021

service

5

It was slick and was guided through the process by the fantastic Robert Day(from Mini assist) who I really feel deserves recognition as I felt the level of service surpassed my expectations.

16 March 2021

service

5

Great communication, clear information given at all stages.