Drop down ButtonDrop down Button< ££ >Teaser Link Arrowco2

Customer Reviews.

sales

5

The Car was all wrapped up for the Wife to unveil... very nice touch with the Flowers too...

11 January 2019

service

5

Service was on time and finished earlier than expected. I could sit and wait in pleasant surroundings and everyone was helpful.

10 January 2019

service

5

The work was carried out satisfactorily and it was sparkingly clean!

10 January 2019

sales

5

Efficient and friendly service.

10 January 2019

service

5

The team were friendly, professional and welcoming.

08 January 2019

service

5

They attended to everything I raised, exceeded my expectations, even washed the car.

04 January 2019

service

5

The service colleague was really nice - very helpful and knowledgeable.

02 January 2019

sales

5

Rachel Heap was attentive and was able to over deliver on her original promise, I was told I would hopefully get my mini before the end of the year, in fact, I took delivery before Christmas which was fantastic.

02 January 2019

sales

5

very straight forward, easy, no hassle,

02 January 2019

service

5

Felt very looked after at a stressful time, nothing was too much trouble

02 January 2019

service

5

Receptionist very friendly and explained everything clearly

01 January 2019

sales

5

The whole experience of buying my mini was excellant. I was provided with all the information I needed throughout the process . The sales person Ed was very friendly and helpful, he called me when he said he would and I xplained everything throughout

27 December 2018

service

5

Did a complimentary end of warranty check, to give me peace of mind before my car’s warranty expired

27 December 2018

sales

5

Answer as above

27 December 2018

service

5

Everyone did their job extremely well

27 December 2018

service

5

The process was quick and easy, people were pleasant

22 December 2018

service

5

Martyn and Danielle went the extra mile to ensure my experience was really special

21 December 2018

service

5

Excellent customer service

21 December 2018

service

4

We always know what service is required and have an idea how much we will have to pay .Plus as a long time customer we get a small loyalty discount.

21 December 2018

service

5

Done to times as explained

20 December 2018

service

5

Very polite efficient service

20 December 2018

service

5

Service was carried out whilst l waited and was completed in what seemed no time at all.

19 December 2018

sales

5

Nobody was forcing a car sale, they were honest and accommodating to my needs.

16 December 2018

service

4

They went out of the way to help me,even got me at taxis to get back home free of charge.

15 December 2018

sales

5

Easy and informed at all times

13 December 2018

service

5

Staff always very friendly

13 December 2018

sales

5

I was treated as a person and not just as a customer. Rachael seemed just as excited about my getting a mini as I was. Questions were answered quickly and nothing was too much trouble.

13 December 2018

service

5

Kept up to date with video of work being done in car, car ready before the time I requested it back.

13 December 2018

service

5

good service and helpful friendly staff

11 December 2018

service

5

Car collected and returned from my home. Contacted by garage to explain work needing to be undertaken.

07 December 2018

sales

4

A very quick and exciting process, done relatively smoothly. I would have liked to be notified that I wouldn't be insured on the day of collection (I had to do it at the shop - usually I have been insured by the company for 48 hours or so).

06 December 2018

service

5

Helpful when buying my car. Recently had it serviced and couldn’t fault anything

03 December 2018

sales

5

kept Informed via email with the progress of my order, vehicle arrived within the given dates

02 December 2018

service

4

Lovely waiting area with refreshments available freely. Would have been better to have been given a courtesy car given my car was in on a recall for a part so felt my time was wasted as had no other transport available to me.

01 December 2018

service

5

I was dealt with efficiently and with a pleasant and friendly manner.

30 November 2018

service

5

Service was carried out within the time I was told.

30 November 2018

sales

5

Process was excellent from start to finish.

27 November 2018

service

4

Making appointment, the service day, and collection all proceeded efficiently.Office were going to email me an estimate for potential repairs but have not done so.

27 November 2018

service

5

The service personnel managed to get my car's headlamp replaced almost immediately and also aided in the fitting of new wing mirrors, which was very much appreciated. I was also offered a drink whilst I waited.

26 November 2018

service

5

what's to say they always come good

23 November 2018

sales

5

Personal service from professionals. Ed Reader was brilliant throughout our buying process, thank you.

21 November 2018

sales

4

Came away with the car I wanted for a fair price.

20 November 2018

service

5

Swift service. Informative feedback. Easy to wait at the dealership.

20 November 2018

service

2

this is a new car costing in excess of £30000 pounds and when the car had this major problem the garage was very reluctant to pick the car up ( engine light was on and operating on only three cylinders )would not deliver car back to me had to pick up

18 November 2018

service

5

Excellent customer service

17 November 2018

service

2

As above

16 November 2018

service

5

Excellent service

15 November 2018

service

5

I only had to book it in. They collected the car, did the service and returned it. I do not know of a better service.

14 November 2018

service

5

Great friendly service

14 November 2018

sales

4

Just a couple of things that we understood would happen when we collected the new Mini, looks like it will be in 7 days. otherwise very satisfied with information given along with the amount of time the salesman spent with us.