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Customer Reviews.

service

5

Excellent service provided by Dawn Caudwell on the service desk.

11 July 2021

sales

4

I was kept well informed and once my car was close to being ready it was all managed quickly and efficiently

11 July 2021

sales

5

Great service from Danielle

11 July 2021

service

5

Car checked over and a report given, all work completed efficiently

06 July 2021

service

5

Easy booking process. Very well organised at reception. Car ready at agreed time. Covid measures in place.

06 July 2021

service

5

100% satisfied, first class service , helpful very friendly staff . Dawn was top notch , cant recommended her highly enough .

06 July 2021

service

5

Staff very friendly and all work required done quickly

05 July 2021

service

5

Ruby who dealt with me was extremely professional and courteous

05 July 2021

sales

5

I swapped sales person towards end of purchase process and both manager and sales lady where brilliant. So last 2 weeks where good, which is why I rate this a 5

04 July 2021

sales

5

It felt like Kieron worked hard to get me a good deal.

04 July 2021

sales

4.5

nothing was too much trouble

04 July 2021

service

4

Friendly and easy...

02 July 2021

sales

5

Really pleased. Regular updates from Danielle were very helpful and we were well prepared to get each step of the process moved along collaboratively. This made the various digital paperwork steps easy to manage and it felt that things were on track.

01 July 2021

service

5

Excellent service advisor Dawn Caudwell who explained the procedure and times. The car was ready at the correct time and had been washed.

27 June 2021

service

5

Everything went like clockwork!! Lady who dealt with me was extremely good

27 June 2021

service

5

Your service is superb

25 June 2021

service

5

Everything spot on from book in to collection

22 June 2021

sales

5

It was made quick and easy.

20 June 2021

service

5

Great staff great service can work whilst waiting for my service/mot

20 June 2021

service

5

The arrangements made, were efficient, adaptive and customer focused.

20 June 2021

service

4

Very happy! We just needed a slightly bigger car/upgrade - that's why we couldn't stay with Mini any longer. But we will be back for a Mini Electric once the kids have grown.

20 June 2021

service

5

Every part from the initial booking to the collection was friendly, efficient and professional

14 June 2021

service

5

I watch the technician work on my car from the viewing area within BMW. I was impressed with his care, attention and respect. Please pass my thanks onto the individual.

14 June 2021

service

5

On this occasion it was a repair that needed carrying out , it was sorted in about 4hrs , the price was as quoted.

13 June 2021

service

5

I was watching the technician work on my vehicle from the viewing/seating area within the BMW building. Absolutely 1st class - please ensure the technician in question is complimented.

11 June 2021

service

5

Quick, courtesy car available and friendly staff

11 June 2021

service

5

Excellent

10 June 2021

sales

4

No problems

08 June 2021

service

5

Very charming staff and quick turnover.

07 June 2021

service

5

Very good, efficient and friendly service.

07 June 2021

service

5

Quick and efficient

06 June 2021

service

5

Great Service.

05 June 2021

service

5

Good communication and all delivered as promised

05 June 2021

service

5

Good friend approach

04 June 2021

service

5

From my initial phone call to my car being repaired on pick, customer service from the staff was really good.

02 June 2021

service

4

Professional staff. Reasonably efficient service.

30 May 2021

service

5

The team always keep us fully informed & up to date on how the service is progressing.

29 May 2021

service

5

Never any issues and process of booking car in...being told what work needs to be done and costs is so easy to follow.

27 May 2021

service

5

Contacted me as soon as further issue discovered..

23 May 2021

service

5

Always great service

23 May 2021

service

5

Car returned to me cleaned inside and out.

19 May 2021

service

4

Customer service good

18 May 2021

sales

5

It was such a smooth process from start to finish mini Stockport kept us upto date completely

18 May 2021

service

5

Friendly and informative

17 May 2021

service

5

Everything as expected

15 May 2021

sales

5

Outstanding customer service, keeping me informed throughout and making the handover experience as smooth as possible. Would highly recommend.

10 May 2021

service

5

Sharon made the visit very easy and trouble free

09 May 2021

service

5

Everything done well

09 May 2021

service

5

Good service, friendly staff, clean curtesy car, complimented on my car which is always nice to hear

03 May 2021

service

5

Mark Gardiner and Sarah Vesey was very helpful dealing with servicing