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Customer Reviews.

service

5

Polite, reliable and friendly

05 January 2020

service

4

helpful staff.

02 January 2020

sales

5

Wasn't planning on changing my car, but the sales person listened to what I wanted and found the right product

27 December 2019

service

5

Exceptional Service

27 December 2019

service

5

Very quick and very friendly people in Stockport Williams

24 December 2019

service

5

Great service from Sarah at the service team

24 December 2019

service

5

Great service and service reception staff very friendly and helpful

24 December 2019

sales

4

Friendly, straightforward service. Always responsive to questions. Accommodated out-of-hours delivery of new car.

23 December 2019

service

5

Brilliant experience

21 December 2019

service

5

Dawn on reception was most helpful and such a friendly cheery person rang through to service to see how long car would be needed asked if l needed a taxi , when l said no l will walk asked if l wanted to take an umbrella or did l want to wait

20 December 2019

service

5

On time and work completed to a high standard

19 December 2019

service

5

Excellent experience.

19 December 2019

service

4.5

1/2 a star off because the taxi took a long time to arrive (not Williams fault though), would have been better if I'd been able to check on taxi location

18 December 2019

sales

5

Went to several garages but was swayed by friendly and helpful sales person

17 December 2019

service

5

Always nice to be greeted with a smile and the usual very efficient service by Sarah on reception at Mini Service.

14 December 2019

service

5

Went very smoothly.

10 December 2019

service

5

Fantastic service as always

05 December 2019

service

5

Everything was explained and I was kept updated throughout the day. The only thing I feel that could be improved is a pick up and drop off service even at a cost. The taxi cost only covers one way.

05 December 2019

sales

5

Very happy with our experience

04 December 2019

service

4

The job was finished more or less on time

04 December 2019

service

5

Mot and service all went to plan

01 December 2019

service

5

Received a great service

01 December 2019

service

5

Staff are fabulous, knowledgeable, friendly, helpful and go out of their way to make you feel special. This branch are excellent at customer service and I couldn't praise them enough.

30 November 2019

service

5

We were able to book car in on the day we wanted. It was ready when we asked and the car was clean and hoovered when we collected it.

30 November 2019

service

5

Pleasant staff and punctual

28 November 2019

service

4.5

very happy

28 November 2019

service

5

Quick to book, clear explanation and updates whilst you had the car

28 November 2019

service

5

Advised me that I only needed 2 front tyres replacing and not all 4, plus let me know that my rear pads were very low so all completed

27 November 2019

service

5

On time all issues sorted

25 November 2019

service

5

Service completed & on time

22 November 2019

service

2

The service was a joke, I was past around like the staff didn't know where to send me for the right department. Waiting a long time for phone calls, wrong part had been ordered for the car even when staff had all my information about the car.

22 November 2019

sales

5

We were kept well informed throughout and the turn around was really quick

18 November 2019

service

5

Friendly people and service was completed quickly.

18 November 2019

service

5

Friendly staff, good service, brilliant all round

17 November 2019

sales

1

Mark the motability advisor was very pleasant and prompt with updates on the vehicle delivery status. After that, I am completely dissatisfied with their service.

16 November 2019

service

5

Area available to work as had to wait for the vehicle .... even better they did the car first as I was waiting

16 November 2019

service

5

The service team fixed the issue and they also saw us on the same day. They were very helpful throughout the time the car was there and gave me regular updates on where they were with the work.

14 November 2019

service

3

Somewhat overpriced.

14 November 2019

service

4

All good, wish it didn't cost so much but apppreciate the good service.

12 November 2019

service

5

Staff were really helpful and kind

12 November 2019

sales

5

Ed reader took us through the whole process and we were, and are, so happy to have met him. He understood very quickly what we wanted and when we picked the car up he explained everything beautifully. We are thrilled to bits.

12 November 2019

service

5

It was easy to get appointment and the turn around was quick.

10 November 2019

service

5

See previous answer!

10 November 2019

sales

5

Amy was lovely & efficient

10 November 2019

service

5

Very happy with the service and the care and consideration given to me and my car.

07 November 2019

service

5

Can't fault the service. Car was ready on time and nice to come back to it cleaned inside and out

07 November 2019

service

1

See above.

07 November 2019

sales

5

We were given lots of updates and were kept in the loop at all times

04 November 2019

service

4

Overall very satisfied. My appointment was scheduled with a 90 minute wait time and the car was ready within that time. I then had to wait a further hour for the car to be washed. Leaving the car for the day would have been a better option.

04 November 2019

service

5

.