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Customer Reviews.

service

4

Good service when dropping and picking my vehicle up

07 September 2019

service

4

Friendly and efficient service

04 September 2019

service

5

Quick service

31 August 2019

service

5

Explained everything very well nothing was too much trouble.

31 August 2019

service

5

I have given a high rating but I needed to go back a couple of days later to get my keys updated. Not good but I think I think it was out of your control

24 August 2019

service

5

Booked in for MOT and gas re Charge of air con- still Received a valet which was good . Everything explained well . Ready when it arranged to be . All good

23 August 2019

service

5

Super staff who really go the extra mile

23 August 2019

service

5

Clean and pleasant showroom

15 August 2019

service

5

The staff from booking in the car, pre ordering the tyres I requested and completing the service and MOT were fantastic, professional and subject matter experts on the vehicles.

15 August 2019

service

5

Good customer service very pleasant

13 August 2019

service

5

Great service, good value

12 August 2019

sales

5

Ed Reader was a great communicator and was very supportive and informative every step of the way - he undoubtedly helped make the whole process smooth and easy for me as the customer.

10 August 2019

service

5

Great service. Little pricey, but that's (unfortunately) expected.

08 August 2019

service

5

Arrived early for MOT - car pre booked in. Staff very pleasant and helpful.

03 August 2019

service

5

Work completed within timescales. Polite and courteous service.

29 July 2019

service

5

The service and MOT was done promptly. Embarrassingly I let the girl run right down and didnt have sufficient left to get home. The service manager put some unleaded in the tank which was enough to get me to Tesco.

25 July 2019

service

5

attention to detail. Made me feel like a special costumer.

19 July 2019

sales

5

Good service no messing around

19 July 2019

service

4

Good service

18 July 2019

sales

5

As above

16 July 2019

service

5

Service as expected and came out slightly cheaper

15 July 2019

sales

5

Always answered all my questions of which there were lots and lots with efficient informative polite answers

14 July 2019

sales

5

Our sales person gave us all the help we needed in the purchase

11 July 2019

service

5

Everything completed on time

09 July 2019

sales

5

Despite the fact that there were a couple of issues with my car when I came to pick it up Richard sorted the one he could on the day and promised to resolve the other issue at my convenience. You can't ask for better customer service.

08 July 2019

sales

5

Good service mark was great

04 July 2019

service

3.5

As above answer

03 July 2019

service

5

Easy to book, car was washed and hoovered which I didnt expect, excellent.

01 July 2019

service

5

They booked my car in and did everything to ensure that my car was ready on time, so that I wasn't late for work. Very helpful.

01 July 2019

service

5

Sarah was extremely helpful (as always) and contacted BMW to resolve the issue. She arranged for replacement parts from BMW (costing £7k) as a goodwill gesture and reduced labour costs

29 June 2019

service

3

When I got there, there was no paperwork ready as my appointment had been overlooked. When I collected the car the following morning I was told the complementary valet hadn't been done as they were too busy - very disappointing!

28 June 2019

service

4

Mini service department have been extremely helpful in sorting the repairs on my vehicle.

28 June 2019

service

5

Satisfied

27 June 2019

service

5

Staff knowledgeable and helpful. Went above and beyond to help me get my service and MOT done between insurance assessment and repairs following theft and damage to my car. A great help at a stressful time.

27 June 2019

service

5

Found the fault and repaired under warranty

24 June 2019

service

5

Feel so relaxed when I visit